Terms of Service

Before starting a commission, we need to make sure we are on the same page so there’s no misunderstandings or understatements, so please take some time to read through those terms.

last updated [19.04.2025]GENERALI draw semi-realistic/fantasy portraits & illustrations - from simple sketches to full renders.All commissions are digital (JPG by default; other formats by request) with a possibility to purchase a print from my shop (A5, A4 or A3 paper and in some cases tote-bags and stickers).I don't draw:
- mecha, complicated armor/weapons, complicated backgrounds
- extreme fetishes, NSFW of minors, real people without permission and non-constent themes
- mimicking other people's artstylesI'm ok with mild NSFW, especially tasteful and sensual. Also artistic nudity.My commissions are hosted on VGen and so are the payments.PAYMENTSUpfront (or split payments for $120+ orders: 50% to start, 50% between first WIP and final delivery).Chargebacks after approving the first WIP = blacklist. I keep proof of workWORKFLOWRequest accepted → Payment.First WIP sent → 48h to reply (no response = auto-approve).Free revisions (if needed) → Second payment for split/add-ons.More WIPs (I’ll check in!) → Final delivery.Optional: live-drawing on discord VC.REVISIONSFree at sketching phase.After first approval:
- minor tweaks - free
- a LOT of minor tweaks - might be +10% or a big tip later
- major redraws and changing ideas (changing colors at rendering process, new pose, etc.) - +50 to even 100% of original pricePlease don't be scared to discuss about the project. I'm doing it for you to be happy with the art piece, so don't be quiet if something is wrong!DEADLINES AND DELIVERYThere's quite a range of what I offer and so is time needed for every piece. Also I'm no-AI real artist with small business doing my best, so sometimes I need more time to work on some projetcs.I can deliver some projects (headshots and sketches mostly) in days from the start, but to be safe, and because some bigger projects including multiple characters, details and much more effort, sometimes take me up to couple months, for rendered pieces I'm setting 6-month turnaround, 3-month for monochrome sketches and monthly for simple sketches.Rush fee - If you're short on time, please ask first, because I might be too.Final files stored for 1 year. Resending fee is €5. Resending with cropping - €10 or more of I need to add background because of the sizing.For more updates and possibilities to track my "mischeave" you can join my discord where you'll get personal private thread to share everything about the commission and characters (if needed) and where I draw live sometimes.USEPrivate use only (no merch/promo/books unless we discussed about it and I agreed).Credit me when posting (e.g., “Art by AnnaNuna” or just tag my socials).INTELLECTUAL PROPERTY RIGHTSI keep copyright (displaying WIPs, timelapses and (watermarked) art in my portfolio/socials; please ask to be @).You get personal use rights (non-transferable).I don't yet offer commissions for commercional purposes, but my DMs are open.REFUNDSBefore first WIP - 75% refundAfter approving first WIP - refunds are unavailableCanceling on my side - full refund + emotional damage compensation (jk… unless?).COMMUNICATIONPreferred - VGenFastest with more options but also more yapping - discordFeels professional, but makes me a tiny bit uncomfortable - emailAlso possible, but might miss them - social media (bsky, instagram, tiktok, tumblr)In case of any harassment or crossing my boundaries - block and blacklistGIFT CARDSIf you want to get a gift for someone, but you're not sure what to commission for them, you can purchase a gift card!Valid for 1 year from purchasing to commission request (non-refundable).Signed to email/name - DM for details!

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(trwa tłumaczenie, w razie niejasności proszę skontaktować się drogą mailową na annanuna.arts@gmail.com)

last updated [19.04.2025]GENERALI draw semi-realistic/fantasy portraits & illustrations - from simple sketches to full renders.All commissions are digital (JPG by default; other formats by request) with a possibility to purchase a print from my shop (A5, A4 or A3 paper and in some cases tote-bags and stickers).I don't draw:
- mecha, complicated armor/weapons, complicated backgrounds
- extreme fetishes, NSFW of minors, real people without permission and non-constent themes
- mimicking other people's artstylesI'm ok with mild NSFW, especially tasteful and sensual. Also artistic nudity.My commissions are hosted on VGen and so are the payments.PAYMENTSUpfront (or split payments for $120+ orders: 50% to start, 50% between first WIP and final delivery).Chargebacks after approving the first WIP = blacklist. I keep proof of workWORKFLOWRequest accepted → Payment.First WIP sent → 48h to reply (no response = auto-approve).Free revisions (if needed) → Second payment for split/add-ons.More WIPs (I’ll check in!) → Final delivery.Optional: live-drawing on discord VC.REVISIONSFree at sketching phase.After first approval:
- minor tweaks - free
- a LOT of minor tweaks - might be +10% or a big tip later
- major redraws and changing ideas (changing colors at rendering process, new pose, etc.) - +50 to even 100% of original pricePlease don't be scared to discuss about the project. I'm doing it for you to be happy with the art piece, so don't be quiet if something is wrong!DEADLINES AND DELIVERYThere's quite a range of what I offer and so is time needed for every piece. Also I'm no-AI real artist with small business doing my best, so sometimes I need more time to work on some projetcs.I can deliver some projects (headshots and sketches mostly) in days from the start, but to be safe, and because some bigger projects including multiple characters, details and much more effort, sometimes take me up to couple months, for rendered pieces I'm setting 6-month turnaround, 3-month for monochrome sketches and monthly for simple sketches.Rush fee - If you're short on time, please ask first, because I might be too.Final files stored for 1 year. Resending fee is €5. Resending with cropping - €10 or more of I need to add background because of the sizing.For more updates and possibilities to track my "mischeave" you can join my discord where you'll get personal private thread to share everything about the commission and characters (if needed) and where I draw live sometimes.USEPrivate use only (no merch/promo/books unless we discussed about it and I agreed).Credit me when posting (e.g., “Art by AnnaNuna” or just tag my socials).INTELLECTUAL PROPERTY RIGHTSI keep copyright (displaying WIPs, timelapses and (watermarked) art in my portfolio/socials; please ask to be @).You get personal use rights (non-transferable).I don't yet offer commissions for commercional purposes, but my DMs are open.REFUNDSBefore first WIP - 75% refundAfter approving first WIP - refunds are unavailableCanceling on my side - full refund + emotional damage compensation (jk… unless?).COMMUNICATIONPreferred - VGenFastest with more options but also more yapping - discordFeels professional, but makes me a tiny bit uncomfortable - emailAlso possible, but might miss them - social media (bsky, instagram, tiktok, tumblr)In case of any harassment or crossing my boundaries - block and blacklistGIFT CARDSIf you want to get a gift for someone, but you're not sure what to commission for them, you can purchase a gift card!Valid for 1 year from purchasing to commission request (non-refundable).Signed to email/name - DM for details!

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