Terms of Service

Before starting a commission, we need to make sure we are on the same page so there’s no misunderstandings or understatements, so please take some time to read through those terms.

last updated [16 December 2025]GENERALI draw semi-realistic and sketchy portraits, from head-shots and busts to full bodies with 3 characters max per piece.
All commissions are digital (JPG by default; other formats by request) with a possibility to purchase a print from my shop (A6 to A3 paper and in some cases tote-bags and stickers).
I don't draw:
- mecha, complicated armor/weapons, highly detailed and complicated backgrounds
- extreme fetishes, NSFW of minors, real people without permission and non-constent themes
- mimicking other people's artstyles
I'm ok with mild NSFW, especially tasteful and sensual and artistic nudity.
My commissions are hosted on VGen only and so are the payments.PAYMENTSEither upfront or, in case of payments €120+, 50% (non-refundable) upfront and 50% after accepting first WIP and before final delivery. In case of awkward numbers, first milestone payment will be a bit lower than second one.
Milestones with more complicated and multiple commissions on one request are available.
Chargebacks after approving the first WIP = blacklist. I keep proof of work.WORKFLOWSince I can work on one big project or 2-3 smaller projects weekly, with some cases of biggest projects needing 2-3 weeks, every new request will receive deadline for the quickest available Sunday. Current expected delivery time is 3-4 months from accepting request. Surprise me type commissions are exceptions, since their delivery time can shorten drastically.
I start working on every project a week or two before it’s deadline. Timeline from first sketching to final usually lasts 2-6 days, depending on complexity, but with quick response it might be a day.
After receiving WIP (either or VGen chat or private Discord thread), client has 48h to respond, otherwise it will be auto-approved with no revisions other than minor tweaks.
Surprise commissions will arrive as final pieces, no WIPs, just trust I'll do my best.
Optional: live-drawing on discord VC.
Rush fee: If you're short on time, please ask first, because I might be too.
Final files will be stored for 1 year. Resending fee is €5. Resending with cropping - €10 or more of I need to add background because of the sizing.
For more updates and possibilities to track my "mischeave" you can join my discord where you'll get personal private thread to share everything about the commission and characters (if needed) and where I draw live sometimes.REVISIONSFree at sketching phase.
After first approval:
- minor tweaks - free
- a LOT of minor tweaks - might be +10% or a big tip later
- major redraws and changing ideas (changing colors at rendering process, new pose, etc.) - +50 to even 100% of original price
Please don't be scared to discuss about the project. I'm doing it for you to be happy with the art piece, so don't be quiet if something is wrong!USEPlease credit me when posting (e.g., “Art by AnnaNuna” or just tag my socials).
Private use - no profit, no commecial use, 0 fee
Commercial use (all set individually, especially with indie authors):
+50% or more for semi-commercial use like non-profit print or digital use for promotion and marketing purposes, stand-alone freebies — client can't gain profit from this illustration directly
+75% or more for semi-commercial use as an addition to paid promotional and gift packages
+100-200% or more for full commercial use like book covers, book illustrations and elements, streaming elements and other profitable use — client can gain profit from this illustration directly but under agreed and licensed conditions
Copyright Transfer not available for this moment
An individual license, previously agreed upon on both sides, is included with every commercial order.INTELLECTUAL PROPERTY RIGHTSI keep copyright with both private and commercial commissions. Copyright transfer is not available at this moment, but I'm open to DMs.I have the right to display WIPs, timelapses and (watermarked) art in my portfolio/socials; please ask to be @. I can postpone it or not post at all if there's a request for that, but fee might apply.REFUNDSBefore first WIP - 50% refund (please be sure before commissioning me. Refund has to be 50% because I still need to pay taxes from paid commissions and all the transaction fees on the way).
After approving first WIP refunds are unavailable.
Canceling on my side - full refund.COMMUNICATIONPreferred - VGen
Fastest with more options but also more yapping - discord (invite link in bio or DMs)
Feels professional, but makes me a tiny bit uncomfortable - email
Might miss them - social media (bsky, instagram, tiktok, tumblr)
In case of any harassment or crossing my boundaries - block and blacklistGIFT CARDS(unavailable at the moment)ADOPTABLES(soon)

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Warunki świadczenia usług
(trwa tłumaczenie, oryginał jest w języku angielskim, w razie niejasności proszę skontaktować się drogą mailową na [email protected])

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Templates

Templates for art challenges I made. Feel free to use it!

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